Frequently Asked Questions
Everything you need to know about your Chevignon USA order
What is the standard shipping time for orders within the USA?
Standard shipping typically takes 3-7 business days depending on your location. We offer expedited shipping options at checkout for faster delivery.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in original condition with tags attached. Please use our online portal to generate a return label.
How do I determine my correct size in Chevignon apparel?
Each product page features a detailed size guide. Since our fits are inspired by French heritage, we recommend checking the measurements carefully or sizing up if you prefer a more relaxed fit.
Are your leather jackets made from genuine leather?
Yes, Chevignon is world-renowned for its high-quality, genuine leather craftsmanship. We use premium hides that are treated to age beautifully over time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.